Privacy Statement

Atwood Cable Systems, Inc. is committed to maintaining the privacy of its customers. In addition to protecting your personal information as outlined in Atwood Cable Systems, Inc.'s Privacy Policy, we are obliged to give additional protections to certain information about how you use your services. However, that information can help us customize and improve services we offer you.

In this section, we describe what information we protect and how we protect it.

CPNI PROTECTIONS

As a customer of our services, you have the right, and Atwood Cable Systems, Inc. has a duty, under federal law, to protect the confidentiality of certain types of services, including: (1) information about the quantity, technical configuration, type, destination, location, and amount of your use of your services, and (2) information contained on your telephone bill concerning your services you receive. That information, when matched to your name, address, and telephone number is known as “Customer Proprietary Network Information,” or “CPNI” for short.  Examples of CPNI include information typically available from telephone-related details on your monthly bill, technical information, type of service, current telephone charges, long distance and local service billing records, directory assistance charges, usage data and calling patterns.

CPNI does not include things like customer name, address, or telephone number; aggregate information or data that is not specific to a single customer; customer premises equipment; and Internet access services.

Unless Atwood Cable Systems, Inc. obtains your approval, Atwood Cable Systems, Inc. may not use this CPNI to market products and services to you other than for services you currently purchase.

Customer proprietary network information (“CPNI”) is information related to the quantity, technical configuration, type, destination, location, and the amount of telecommunications a customer uses that Atwood Cable Systems, Inc. has access to by virtue of the customer-provider relationship. CPNI does not include the Customer name, address and telephone number, nor does it include Internet access services.

APPROVAL

From time to time, Atwood Cable Systems, Inc. would like to use the CPNI information it has on file to provide you with information about ACSI’s communications-related products and services or special promotions. ASCI’s use of CPNI may also enhance its ability to offer products and services tailored to your specific needs. Accordingly, Atwood Cable Systems, Inc. would like your approval so that Atwood Cable Systems, Inc. may use this CPNI to let you know about communications-related services other than those to which Customer currently subscribes that Atwood Cable Systems, Inc. believes may be of interest to Customer. IF Y0U APPROVE, YOU DO NOT HAVE TO TAKE ANY ACTION.

However, you do have the right to restrict our use of your CPNI. YOU MAY DENY OR WITHDRAW CLEARFLY’S RIGHT TO USE YOUR CPNI AT ANY TIME BY CALLING (785) 626-3261.  If you deny or restrict your approval for Atwood Cable Systems, Inc. to use your CPNI, you will suffer no effect, now or in the future, on how Atwood Cable Systems, Inc. provides any services to which you subscribe. Any denial or restriction of your approval remains valid until your services are discontinued or you affirmatively revoke or limit such approval or denial.

In some instances, Atwood Cable Systems, Inc. will want to share your CPNI with  its independent contractors and joint venture partners in order to provide you with information about ASCI’s communications-related products and services or special promotions. Prior to sharing your CPNI with its independent contractors or joint venture partners, Atwood Cable Systems, Inc. will obtain written permission from you to do so.

NOTIFICATIONS OF CERTAIN ACCOUNT CHANGES

Atwood Cable Systems, Inc. will notify the account holder if the customer changes their online account password  Additionally, after an account has been established, when a customer’s address (whether postal or e-mail) changes or is added to an account, Atwood Cable Systems, Inc. will send a notification.  These notifications may be sent to a postal or e-mail address, or by telephone, or voicemail.

DISCLOSURE OF CPNI

Atwood Cable Systems, Inc. may disclose CPNI in the following circumstances:

Ÿ When the Customer has approved use of their CPNI for Atwood Cable Systems, Inc. or Atwood Cable Systems, Inc. and its joint venture partners and independent contractors (as the case may be) sales or marketing purposes.

Ÿ When disclosure is required by law or court order.

Ÿ To protect the rights and property of Atwood Cable Systems, Inc. or to protect Customers and other carriers from fraudulent, abusive, or unlawful use of services.

Ÿ When a carrier requests to know whether a Customer has a preferred interexchange carrier (PIC) freeze on their account.

Ÿ For directory listing services.

Ÿ To provide the services to the Customer, including assisting the Customer with troubles associated with their services.

Ÿ To bill the Customer for services.

PROTECTING CPNI

Atwood Cable Systems, Inc. uses numerous methods to protect your CPNI. This includes software enhancements that identify whether a Customer has approved use of its CPNI. Further, all Atwood Cable Systems, Inc. employees are trained on the how CPNI is to be protected and when it may or may not be disclosed. All marketing campaigns are reviewed by a Atwood Cable Systems, Inc. supervisory committee to ensure that all such campaigns comply with applicable CPNI rules.

Atwood Cable Systems, Inc. maintains records of its own and its joint venture partners and/or independent contractors (if applicable) sales and marketing campaigns that utilize Customer CPNI. Included in this, is a description of the specific CPNI that was used in such sales or marketing campaigns.

Atwood Cable Systems, Inc. also keeps records of all instances in which CPNI is disclosed to third parties or where third parties were allowed access to Customer CPNI.

Atwood Cable Systems, Inc. will not release CPNI during customer-initiated telephone contact without first authenticating the Customer’s identity in the manner set-forth herein. Violation of this CPNI policy by any Atwood Cable Systems, Inc. employee will result in disciplinary action against that employee as set forth in ACSI’s Employee Manual.

BREACH OF CPNI PRIVACY

In the event Atwood Cable Systems, Inc. experiences a privacy breach and CPNI is disclosed to unauthorized persons, federal rules require Atwood Cable Systems, Inc. to report such breaches to law enforcement. Specifically, Atwood Cable Systems, Inc. will notify law enforcement no later than seven (7) business days after a reasonable determination that such breach has occurred by sending electronic notification through a central reporting facility to the United States Secret Service and the FBI. A link to the reporting facility can be found at: www.fcc.gov/eb/cpni. Atwood Cable Systems, Inc. cannot inform its Customers of the CPNI breach until at least seven (7) days after notification has been sent to lawenforcement, unless the law enforcement agent tells the carrier to postpone disclosure pending investigation. Additionally, Atwood Cable Systems, Inc. is required to maintain records of any discovered breaches, the date that Atwood Cable Systems, Inc. discovered the breach, the date carriers notified law enforcement and copies of the notifications to law enforcement, a detailed description of the CPNI breach, including the circumstances of the breach, and law enforcement’s response (if any) to the reported breach. Atwood Cable Systems, Inc. will retain these records for a period of not less than two (2) years.

NOTIFICATION OF CHANGES TO THIS POLICY

If we change this CPNI Policy, we will post those changes on www.atwoodcable.com or in other places we deem appropriate, so that you can be aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If you decide to continue receiving your services after we make any changes to this the CPNI Policy, you shall be deemed to have given express consent to the changes in the revised policy